Privacy Policy

Effective Date: July 19, 2026

Yemzeliw respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Yemzeliw collects, uses, discloses, stores, and protects information when you visit our website, communicate with us, create an account, make a purchase, or otherwise interact with our products and services.

Throughout this Privacy Policy, “Yemzeliw,” “we,” “us,” and “our” refer to Yemzeliw. “You” and “your” refer to visitors, customers, account holders, and other users of our website and services.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of the website.

1. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• The Yemzeliw website.

• Online purchases and transactions.

• Customer accounts.

• Customer-service communications.

• Email communications.

• Contact forms.

• Promotions, surveys, or giveaways.

• Reviews, comments, or other content submitted to us.

• Other interactions with Yemzeliw that refer or link to this Privacy Policy.

This Privacy Policy does not apply to websites, applications, platforms, or services operated independently by third parties, even when they are linked through our website.

2. Information We May Collect

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect information that you voluntarily provide, including:

• Your name.

• Email address.

• Telephone number.

• Billing address.

• Shipping address.

• Account username and password.

• Order and transaction details.

• Product preferences.

• Customer-service messages.

• Questions, comments, and feedback.

• Reviews or other user-submitted content.

• Marketing preferences.

• Information submitted through forms, promotions, or surveys.

Payment Information

When you make a purchase, payment information may be collected and processed by our payment-processing providers.

Depending on the payment method used, this information may include:

• Payment-card information.

• Billing address.

• Payment account details.

• Transaction authorization information.

Yemzeliw may receive limited payment-related information, such as the payment status, transaction identifier, payment method type, and the last digits of a payment card. We may not directly receive or store complete payment-card numbers when payments are processed by an independent payment provider.

Information Collected Automatically

When you access or use the website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address.

• Browser type and version.

• Device type.

• Operating system.

• Device identifiers.

• Language preferences.

• Referring website or source.

• Pages viewed.

• Links clicked.

• Search activity on the website.

• Dates and times of visits.

• Length of website sessions.

• Approximate geographic location derived from an IP address.

• Shopping-cart activity.

• Interactions with advertisements or marketing communications.

• Website errors and performance information.

Information From Third Parties

We may receive information from third parties, including:

• Payment processors.

• Shipping and delivery providers.

• Fraud-prevention providers.

• Website hosting providers.

• Analytics providers.

• Advertising and marketing providers.

• Social media platforms.

• Customer-support platforms.

• Business partners.

• Publicly available sources.

For example, a delivery provider may give us updated shipment information, or a payment processor may inform us whether a payment was approved or declined.

3. How We Use Personal Information

We may use personal information to:

• Operate, maintain, and improve the website.

• Process and fulfill orders.

• Process payments and refunds.

• Create and manage customer accounts.

• Provide order confirmations and shipping updates.

• Respond to questions and customer-service requests.

• Communicate with you about products, services, transactions, and policies.

• Provide requested products or services.

• Personalize your website experience.

• Remember shopping-cart contents and preferences.

• Analyze website traffic and performance.

• Understand how visitors use the website.

• Develop or improve products, services, and features.

• Send promotional communications where permitted.

• Measure the effectiveness of advertising and marketing.

• Administer promotions, surveys, or giveaways.

• Detect and prevent fraud, abuse, and security incidents.

• Protect our website, customers, and business.

• Enforce our Terms and Conditions and other policies.

• Maintain business and transaction records.

• Comply with legal, regulatory, tax, and accounting obligations.

• Establish, exercise, or defend legal claims.

• Complete a merger, acquisition, financing, restructuring, or sale of business assets.

• Carry out another purpose disclosed when the information is collected.

We may combine information collected through different interactions when permitted by applicable law.

4. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, software development kits, local storage, and similar technologies.

Cookies are small files placed on your browser or device that help websites recognize your device and remember information about your visit.

We may use these technologies for the following purposes:

Essential Technologies

These technologies support basic website operations, including:

• Website security.

• Account authentication.

• Shopping-cart functionality.

• Payment processing.

• Fraud prevention.

• Website navigation.

• Saving privacy preferences.

Disabling essential technologies may prevent certain website features from functioning properly.

Preference Technologies

These technologies remember information such as:

• Language preferences.

• Display settings.

• Account preferences.

• Previously selected products.

• Shopping-cart information.

Analytics Technologies

Analytics technologies help us understand:

• How visitors reach the website.

• Which pages are visited.

• How visitors navigate the website.

• Whether errors occur.

• How the website performs.

• Which features visitors find useful.

Advertising Technologies

Where used, advertising technologies may help us:

• Display relevant advertisements.

• Measure advertising performance.

• Understand whether an advertisement resulted in a website visit or purchase.

• Limit how often an advertisement is shown.

• Build or evaluate advertising audiences.

Advertising providers may collect information about your activity over time and across different websites or online services, subject to their own privacy policies and applicable law.

5. Managing Cookies

You may be able to manage cookies through:

• A cookie-preference tool displayed on our website.

• Your browser settings.

• Your device settings.

• Controls provided by analytics or advertising providers.

• Legally recognized opt-out preference signals where applicable.

Most browsers allow you to block or delete cookies. Blocking cookies may affect website functionality, account access, checkout, saved preferences, or other features.

Your browser settings may need to be adjusted separately on each browser and device you use.

6. How We May Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may disclose information to companies that perform services on our behalf, including:

• Website hosting providers.

• Cloud-storage providers.

• Payment processors.

• Order-fulfillment providers.

• Shipping and delivery providers.

• Customer-support providers.

• Email and communications providers.

• Analytics providers.

• Advertising and marketing providers.

• Fraud-prevention and security providers.

• Professional advisers.

• Information-technology providers.

These providers may use personal information to perform services for us and as otherwise permitted under their agreements and applicable law.

Payment and Transaction Partners

We may disclose transaction information to payment processors, banks, card networks, financial institutions, and fraud-prevention providers when necessary to process, authorize, verify, refund, or protect a transaction.

Shipping and Fulfillment Partners

We may disclose your name, address, contact details, and order information to companies responsible for processing, packaging, shipping, tracking, or delivering your order.

Advertising and Analytics Partners

Where we use advertising or analytics services, information such as cookie identifiers, device information, IP addresses, website activity, and purchase-event information may be disclosed to those providers.

Certain privacy laws may characterize some advertising-related disclosures as a “sale,” “sharing,” or use for targeted advertising, even when no money is exchanged. Where required, we will provide applicable opt-out choices.

Business and Professional Advisers

We may disclose information to accountants, attorneys, auditors, insurers, consultants, and other professional advisers when reasonably necessary to operate and protect our business.

Legal and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

• Comply with a law, regulation, subpoena, court order, or lawful government request.

• Enforce our agreements and policies.

• Investigate fraud, abuse, or unlawful conduct.

• Protect the rights, safety, and property of Yemzeliw, our customers, or others.

• Respond to a security incident.

• Establish, exercise, or defend a legal claim.

Business Transactions

Personal information may be disclosed, reviewed, or transferred as part of an actual or proposed:

• Merger.

• Acquisition.

• Financing.

• Reorganization.

• Bankruptcy.

• Sale of assets.

• Transfer of ownership.

• Similar business transaction.

Any recipient will be permitted to process the information in accordance with applicable law.

With Your Direction or Consent

We may disclose personal information when you direct us to do so, request an integration or service, or otherwise provide consent.

7. Sale or Sharing of Personal Information

Yemzeliw does not sell personal information for money.

However, if Yemzeliw uses third-party advertising, analytics, or social media technologies, certain disclosures of identifiers, device information, or online activity may be considered a sale, sharing, or targeted-advertising activity under the laws of some jurisdictions.

Where applicable, you may request to opt out by:

• Using a privacy or cookie-preference tool available on the website.

• Activating a legally recognized browser-based opt-out preference signal.

• Emailing us at contactus@yemzeliw.com.

We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising where prohibited by applicable law.

8. Marketing Communications

If you subscribe to marketing communications, we may send you emails about products, services, promotions, or other Yemzeliw updates.

You may unsubscribe from promotional emails by:

• Selecting the unsubscribe link included in the communication.

• Updating your communication preferences, where available.

• Contacting us at contactus@yemzeliw.com.

Even after opting out of marketing messages, you may continue receiving nonpromotional communications, including:

• Order confirmations.

• Shipping notices.

• Account notices.

• Security alerts.

• Customer-service responses.

• Policy or transaction-related communications.

9. Your Privacy Choices and Rights

Depending on where you live and subject to applicable exceptions, you may have the right to request that we:

• Confirm whether we process your personal information.

• Provide access to personal information we maintain about you.

• Correct inaccurate personal information.

• Delete certain personal information.

• Provide a portable copy of certain information.

• Explain the categories of personal information collected.

• Explain the categories of sources from which information was collected.

• Explain the purposes for which information is used.

• Explain the categories of third parties receiving information.

• Opt you out of certain sales, sharing, profiling, or targeted advertising.

• Limit certain uses of sensitive personal information.

• Withdraw consent where processing is based on consent.

• Review or appeal a decision concerning a privacy request.

• Receive equal service and pricing without unlawful discrimination for exercising a privacy right.

These rights are not absolute. We may decline or limit a request where permitted by law, including when retaining information is necessary to:

• Complete a transaction.

• Detect or prevent fraud.

• Protect security.

• Comply with legal obligations.

• Maintain records.

• Resolve disputes.

• Exercise or defend legal claims.

• Protect the rights of another person.

10. Submitting a Privacy Request

You may submit a privacy request by emailing:

contactus@yemzeliw.com

Please include enough information for us to understand and respond to your request.

Before completing certain requests, we may need to verify your identity. Verification information may include:

• Your name.

• Email address.

• Order information.

• Account information.

• Other information reasonably necessary to confirm your identity.

We will use verification information only to process and protect the request, unless another use is permitted by law.

You may be allowed to use an authorized agent to submit a request. We may require evidence that the agent has permission to act for you and may ask you to confirm your identity directly.

We will respond within the period required by applicable law. If additional time is reasonably necessary and legally permitted, we may notify you of the extension.

11. Appeals

If we deny a privacy request and applicable law provides an appeal right, you may appeal the decision by emailing contactus@yemzeliw.com.

Please include:

• Your original request.

• The response you received.

• The reason you believe the decision should be reconsidered.

We will review the appeal and respond as required by applicable law.

12. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide requested products and services.

• Complete and document transactions.

• Maintain customer accounts.

• Fulfill the purposes described in this Privacy Policy.

• Comply with legal, tax, accounting, and reporting obligations.

• Prevent fraud and protect security.

• Resolve disputes.

• Enforce agreements.

• Establish, exercise, or defend legal claims.

Retention periods may vary based on:

• The type of information.

• The nature of our relationship with you.

• The purpose for which the information was collected.

• Legal and contractual requirements.

• Security considerations.

• Whether the information is involved in a dispute or investigation.

When information is no longer reasonably needed, we may delete, destroy, de-identify, or anonymize it, subject to applicable law and technical limitations.

13. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

These safeguards may include:

• Access controls.

• Password protections.

• Secure hosting.

• Encryption where appropriate.

• Fraud-monitoring procedures.

• Employee or contractor access restrictions.

• Security reviews.

• Vendor-management practices.

• Backup and recovery procedures.

No internet transmission, electronic storage system, or security measure is completely secure. We cannot guarantee that unauthorized parties will never defeat our safeguards or that information will always remain secure.

You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been compromised.

14. Security Incidents

If we discover a security incident involving personal information, we may investigate the incident, take reasonable steps to contain it, and provide notice to affected individuals or government authorities when required by applicable law.

Any notice may be provided through email, postal mail, website notification, or another legally permitted method.

15. Children’s Privacy

The Yemzeliw website and services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required parental authorization.

If you are a parent or legal guardian and believe that a child under 13 has provided personal information to us, please contact us at contactus@yemzeliw.com. We will review the request and take appropriate action.

Individuals under the legal age required to enter into a transaction should use the website only with the involvement and permission of a parent or legal guardian.

16. Sensitive Personal Information

Depending on your interaction with the website, certain information may be considered sensitive under applicable law.

We do not intend to collect sensitive information unless it is reasonably necessary to provide a requested service, process a transaction, protect security, or comply with the law.

Please do not submit highly sensitive information through general contact forms or unsecured communications.

Where required, we will obtain consent or provide legally required choices concerning sensitive personal information.

17. De-Identified and Aggregated Information

We may create information that has been aggregated, anonymized, or de-identified so that it cannot reasonably be associated with a particular individual.

We may use and disclose this information for:

• Analytics.

• Business planning.

• Research.

• Website improvement.

• Product development.

• Security.

• Marketing measurement.

• Other lawful purposes.

Where required by law, we will maintain de-identified information in de-identified form and will not attempt to re-identify it except as legally permitted.

18. Third-Party Links and Services

Our website may contain links to third-party websites, social media platforms, payment services, delivery services, or other external resources.

We do not control the privacy, security, or data-handling practices of independent third parties. This Privacy Policy does not apply to information collected directly by those third parties.

We encourage you to review the privacy policies of third-party websites and services before providing personal information.

19. Social Media Features

The website may contain social media buttons, embedded content, sharing tools, or links provided by social media platforms.

When you interact with these features, the social media provider may collect information about:

• Your device.

• Your IP address.

• The page you visited.

• Your interaction with the feature.

• Your social media account, if you are logged in.

Your interaction with a social media provider is governed by that provider’s privacy policy.

20. Do Not Track Signals

Some browsers offer a “Do Not Track” setting. Because there is not a single universally accepted standard for responding to traditional Do Not Track signals, the website may not respond to every such signal.

Where required by applicable law, we may process legally recognized opt-out preference signals, such as supported browser-based privacy controls.

21. International Visitors

Yemzeliw is based in North Carolina, United States.

If you access the website from outside the United States, your information may be transferred to, processed in, or stored in the United States or another country where our service providers operate.

Privacy and data-protection laws in those countries may differ from the laws of your jurisdiction.

Where required, we will use legally recognized safeguards for international transfers of personal information.

22. State-Specific Privacy Disclosures

Residents of certain states may have additional privacy rights under their state laws.

Where an applicable state privacy law applies to Yemzeliw, eligible residents may request access, correction, deletion, portability, or additional information and may be entitled to opt out of certain targeted advertising, sales, sharing, or profiling activities.

To exercise an applicable right, email contactus@yemzeliw.com.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

23. North Carolina Residents

Yemzeliw is based in and governed from the State of North Carolina.

North Carolina residents may contact us with questions or concerns regarding the collection, use, security, or disclosure of personal information.

If a qualifying security breach affects personal information belonging to North Carolina residents, Yemzeliw will provide notices required by applicable North Carolina law.

24. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

• Our website or services.

• Our information practices.

• Technology.

• Business operations.

• Legal or regulatory requirements.

When we update the Privacy Policy, we will post the revised version and update the effective date.

If changes are material, we may provide additional notice where appropriate or legally required.

Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy.

25. Contact Us

For questions, concerns, or privacy requests relating to this Privacy Policy, contact:

Yemzeliw
Email: contactus@yemzeliw.com
State: North Carolina, United States