Terms and Conditions

Effective Date: July 19, 2026

Welcome to Yemzeliw. These Terms and Conditions govern your access to and use of the Yemzeliw website, including any content, features, products, services, and functionality made available through the website.

Throughout these Terms and Conditions, “Yemzeliw,” “we,” “us,” and “our” refer to Yemzeliw. “You” and “your” refer to each visitor, customer, or other person who accesses or uses the website.

By accessing or using the website, creating an account, placing an order, or purchasing any product or service from us, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, you must not access or use the website.

1. Eligibility

You must be at least 18 years old or the legal age of majority in your jurisdiction to make purchases or enter into legally binding agreements through the website.

If you are under the age of majority, you may use the website only with the involvement and permission of a parent or legal guardian.

By using the website, you represent that you have the legal capacity and authority to agree to these Terms and Conditions.

2. Changes to These Terms

We may revise these Terms and Conditions periodically to reflect changes to our website, products, services, business practices, or legal obligations.

Updated Terms and Conditions will be posted on the website with a revised effective date. Unless otherwise stated, changes become effective when posted.

Your continued use of the website after revised Terms and Conditions are posted constitutes your acceptance of the revised terms. Changes will not apply retroactively where prohibited by applicable law.

3. Website Availability and Changes

We may modify, update, suspend, restrict, or discontinue any portion of the website, product offering, service, feature, or content at any time.

We do not guarantee that the website or any particular feature will always be available, uninterrupted, secure, or error-free. Temporary interruptions may occur because of maintenance, technical problems, system updates, circumstances beyond our control, or other operational reasons.

We are not responsible for losses caused solely by the temporary unavailability of the website, except where responsibility cannot legally be excluded.

4. Accounts

Certain website features may require you to create an account. When creating or using an account, you agree to:

• Provide accurate, current, and complete information.

• Keep your account information updated.

• Maintain the confidentiality of your password and login credentials.

• Restrict unauthorized access to your account.

• Notify us promptly if you suspect unauthorized access or misuse.

• Accept responsibility for activities conducted through your account to the extent permitted by law.

You may not impersonate another person, create an account using false information, or use another person’s account without authorization.

We may suspend or terminate an account if we reasonably believe it has been used fraudulently, unlawfully, abusively, or in violation of these Terms and Conditions.

5. Products and Services

We make reasonable efforts to describe and display our products and services accurately. However, product images, colors, dimensions, specifications, packaging, availability, and other details may vary slightly from how they appear on your device.

Descriptions and images are provided for general informational purposes. Minor variations that do not materially affect the intended use of a product do not constitute a defect.

We may modify or discontinue products or services and may limit the quantities available for purchase.

Nothing on the website constitutes a guarantee that a particular product or service will remain available.

6. Orders

Submitting an order is an offer to purchase the products or services identified in the order. An automated confirmation that we received your order does not necessarily mean that the order has been accepted.

We reserve the right to accept, reject, limit, or cancel an order for legitimate reasons, including:

• Product or service unavailability.

• Incorrect pricing or product information.

• Suspected fraud or unauthorized activity.

• Payment authorization problems.

• Shipping restrictions.

• Errors affecting the order.

• Violations of these Terms and Conditions.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method, subject to applicable law and payment-processing timelines.

You are responsible for reviewing your order and ensuring that all billing, shipping, contact, and product information is accurate before submitting it.

7. Prices, Taxes, and Payment

Prices are displayed in the currency stated on the website and may change without prior notice. Price changes will not ordinarily affect orders that we have already accepted, except where a correction is legally permitted.

Applicable taxes, shipping charges, handling fees, service fees, or other charges may be added and displayed before you complete your purchase.

You agree to provide current, complete, and accurate billing and payment information. You represent that you are authorized to use the payment method submitted with your order.

Payments may be processed by independent payment-service providers. Their separate terms and privacy practices may apply to payment processing.

We may correct pricing, typographical, or calculation errors. If an error affects an order you submitted, we may contact you for instructions or cancel the affected order and issue a refund.

8. Shipping and Delivery

Shipping and delivery estimates are estimates only unless we expressly guarantee a delivery date in writing.

Delivery times may be affected by carrier delays, customs processing, weather, supply interruptions, incorrect address information, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. Additional charges resulting from an incorrect or incomplete address may be your responsibility where permitted by law.

Any transfer of title or risk of loss will be determined according to applicable law and the shipping terms disclosed during checkout.

9. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by the return or refund policy displayed on the website at the time of purchase.

You are responsible for reviewing the applicable policy before placing an order. Nothing in these Terms and Conditions limits any return, refund, cancellation, warranty, or other right that cannot legally be waived.

Refund processing times may vary based on the payment provider or financial institution.

10. Promotions and Discount Codes

Promotions, contests, giveaways, discount codes, and special offers may be subject to additional rules and eligibility requirements.

Unless otherwise stated:

• Promotions cannot be combined.

• Discount codes have no cash value.

• Promotions may be limited by date, quantity, customer, location, or product.

• Discount codes may not be sold, transferred, reproduced, or used fraudulently.

• Promotions may be modified or withdrawn where legally permitted.

If promotional terms conflict with these Terms and Conditions, the specific promotional terms control for that promotion.

11. Acceptable Use

You agree to use the website only for lawful purposes. You may not:

• Violate any applicable law or regulation.

• Use the website for fraudulent, deceptive, or malicious purposes.

• Attempt to gain unauthorized access to an account, server, database, network, or system.

• Interfere with the operation, security, availability, or performance of the website.

• Introduce viruses, malware, harmful code, automated scripts, or disruptive technology.

• Scrape, harvest, crawl, copy, or extract website data through automated means without written authorization.

• Circumvent security measures, purchasing limits, or access restrictions.

• Use another person’s identity or payment information without authorization.

• Submit false, misleading, defamatory, unlawful, or infringing content.

• Use the website in a manner that could harm Yemzeliw, our customers, or another person.

We may investigate suspected violations and cooperate with lawful requests from courts, regulators, and law-enforcement authorities.

12. Intellectual Property

The website and its contents, including its design, layout, branding, logos, graphics, photographs, videos, text, software, code, product descriptions, and other materials, are owned by or licensed to Yemzeliw and are protected by applicable intellectual-property laws.

We grant you a limited, personal, revocable, non-exclusive, non-transferable license to access and use the website for lawful, noncommercial purposes and to purchase our products or services.

Without our prior written permission, you may not:

• Copy, reproduce, republish, distribute, sell, or commercially exploit website content.

• Modify, translate, reverse engineer, decompile, or create derivative works from website software.

• Remove copyright, trademark, or ownership notices.

• Use Yemzeliw’s name, logo, branding, or content in a way that suggests sponsorship, affiliation, or endorsement.

• Frame or mirror any portion of the website on another website or service.

No ownership rights are transferred to you through your use of the website.

13. User Content and Reviews

The website may allow users to submit reviews, comments, photographs, questions, feedback, or other content.

You retain ownership of content you create. By submitting content to the website, you grant Yemzeliw a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, format, and distribute that content as reasonably necessary to operate, promote, and improve the website and our products or services.

You represent that:

• You own the submitted content or have permission to use it.

• The content is accurate to the best of your knowledge.

• The content does not violate another person’s rights.

• The content is not unlawful, threatening, harassing, defamatory, obscene, fraudulent, or misleading.

• The content does not contain malware, spam, undisclosed advertising, or confidential information.

We may remove or restrict content that violates these Terms and Conditions or applicable law.

Nothing in these Terms and Conditions prevents you from providing an honest review or expressing a truthful opinion about Yemzeliw or its products and services. We do not claim ownership of your honest review merely because it is submitted through the website.

14. Feedback

You may voluntarily submit ideas, suggestions, or other feedback regarding Yemzeliw.

We may consider and use nonconfidential feedback without compensation or obligation to you. You should not submit trade secrets or confidential information through a general feedback channel.

15. Third-Party Websites and Services

The website may contain links to websites, platforms, payment processors, delivery providers, social networks, or services operated by third parties.

Third-party services are not controlled by Yemzeliw. Their own terms, policies, security practices, and privacy practices apply to your use of their services.

A link does not necessarily mean that Yemzeliw endorses, sponsors, controls, or guarantees the third party. You access third-party services at your own discretion and risk.

16. Privacy

Any Privacy Policy posted on the website explains how Yemzeliw collects, uses, stores, and shares personal information.

By using the website, you acknowledge that information may be processed as described in the applicable Privacy Policy and as otherwise permitted by law.

These Terms and Conditions do not replace the Privacy Policy.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Yemzeliw disclaims warranties that may legally be disclaimed, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that:

• The website will always be available, uninterrupted, secure, or error-free.

• Website content will always be complete, accurate, or current.

• Defects will always be corrected immediately.

• The website or its servers will be free from harmful components.

• Products or services will meet every individual preference or expectation.

This section does not exclude express warranties provided with a product or any warranty or consumer right that cannot lawfully be excluded.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Yemzeliw and its owners, officers, employees, contractors, agents, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from or related to your use of, or inability to use, the website.

This may include loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings.

To the fullest extent permitted by law, Yemzeliw’s total liability for a claim relating to the website, product, service, or transaction will not exceed the amount you paid to Yemzeliw for the product or service directly giving rise to the claim.

The limitations in this section do not apply to liability that cannot legally be excluded or limited, including liability arising from fraud, willful misconduct, or other circumstances for which limitation is prohibited by law.

Some jurisdictions do not allow certain warranty exclusions or liability limitations. In those jurisdictions, these provisions apply only to the maximum extent permitted by law.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Yemzeliw and its owners, officers, employees, contractors, agents, and affiliates from third-party claims, damages, liabilities, judgments, costs, and reasonable legal fees resulting from:

• Your unlawful misuse of the website.

• Your material violation of these Terms and Conditions.

• Content you submit through the website.

• Your infringement of another person’s rights.

• Fraudulent or unauthorized conduct attributable to you.

This obligation does not require you to indemnify Yemzeliw for its own negligence, willful misconduct, or violation of law.

20. Suspension and Termination

We may suspend, restrict, or terminate your access to the website if we reasonably believe that you:

• Violated these Terms and Conditions.

• Engaged in unlawful or fraudulent conduct.

• Created a security or operational risk.

• Misused our products, services, systems, or content.

• Harmed or threatened Yemzeliw, another customer, or a third party.

You may stop using the website at any time.

Provisions that logically should continue after termination—including intellectual-property, payment, disclaimer, limitation-of-liability, indemnification, dispute, and governing-law provisions—will survive termination.

21. Governing Law

These Terms and Conditions and any dispute arising from or relating to the website, products, services, or transactions will be governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.

This governing-law provision does not deprive a consumer of any mandatory protection provided by the laws of the jurisdiction where the consumer resides.

22. Disputes and Venue

Before filing a legal claim, you agree to contact Yemzeliw at contactus@yemzeliw.com and make a reasonable, good-faith effort to resolve the dispute informally.

Unless applicable law requires otherwise, legal proceedings arising from these Terms and Conditions will be brought in a state or federal court with appropriate jurisdiction located in North Carolina.

You and Yemzeliw consent to the jurisdiction of those courts, subject to any consumer right or mandatory venue rule that cannot legally be waived.

Nothing in this section prevents either party from seeking urgent injunctive or equitable relief where appropriate.

23. Electronic Communications

By using the website or contacting us electronically, you consent to receive communications from us electronically where permitted by law.

Electronic communications may include order confirmations, receipts, account notices, policy updates, customer-service communications, and other transaction-related notices.

You agree that electronic communications satisfy legal requirements that communications be provided in writing, except where applicable law requires another method or format.

You are responsible for maintaining a valid email address and reviewing communications associated with your account or purchases.

24. Force Majeure

Yemzeliw will not be responsible for a delay or failure to perform caused by circumstances beyond its reasonable control.

Such circumstances may include natural disasters, severe weather, fire, flood, epidemic, pandemic, labor disruption, transportation interruption, supply shortage, utility failure, internet or telecommunications failure, cyberattack, government action, war, terrorism, or civil unrest.

This section does not excuse payment obligations that became due before the event or affect rights that cannot legally be waived.

25. Severability

If any provision of these Terms and Conditions is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or modified only as necessary to make it enforceable.

The remaining provisions will continue in effect.

26. No Waiver

A failure or delay by Yemzeliw in enforcing a provision of these Terms and Conditions does not waive that provision or any other right.

A waiver is effective only if it is made in writing by an authorized representative of Yemzeliw.

27. Assignment

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent.

Yemzeliw may assign these Terms and Conditions as part of a merger, acquisition, restructuring, sale of assets, transfer of ownership, or similar business transaction, subject to applicable law.

28. Entire Agreement

These Terms and Conditions, together with any applicable Privacy Policy, return policy, shipping policy, subscription terms, product-specific terms, and other policies posted on the website, constitute the entire agreement between you and Yemzeliw regarding your use of the website.

If product-specific or promotional terms conflict with these Terms and Conditions, the more specific terms will control for the applicable product, service, or promotion.

29. Contact Information

Questions, concerns, or notices regarding these Terms and Conditions may be sent to:

Yemzeliw
Email: contactus@yemzeliw.com
Governing State: North Carolina, United States